Shipping policy
FREE DELIVERY in Australia, New Zealand, Japan and United States on all orders over $69 AUD.
Australia
Standard delivery is approximately 3-5 working days from the time of order for deliveries within Australia.
To give you an extra peace of mind, we use Australia Registered Post only. This service requires a signature on the delivery of your item and provides you with a tracking number to check the status of your order. If you are not available on the day of delivery to accept receipt, Australia Post will leave you a consignment note to collect your parcel from your local Australia Post Office.
For other available options please see below.
|
Shipping Options |
Cost |
|
Standard Delivery -Registered Post |
$4.50 AUD |
|
Express Post – Small Parcel |
$6 AUD |
|
Express Post – Medium to Large Parcel |
$9 AUD - $12 AUD |
International Delivery
FREE INTERNATIONAL DELIVERY on all orders over $350 AUD.
International deliveries may take from 10-20 business days.
Delivery time may vary pending on final destination. A final estimated time of arrival will be given to you after your order has been dispatched.
For international deliveries the shipping cost are generally dependant on the weight of the package, the size and the country for delivery. We use Australia Post Air mail for all international deliveries, charges are available from $6 AUD.
A quote will be provided for shipping of you purchase prior to completing the transaction.
Please note our international delivery service does not include a tracking number. This service is only available when you purchase any of our handmade jewellery products.
ASIA
Japan, South Korea, Hong Kong, China & Singapore.
| Shipping Options | Cost |
| Small parcel - Australia Air mail - Up to 0.5 kg | $9 AUD |
| Medium parcel - Australia Air mail - From 0.5 kg to 1 kg | $15 AUD |
| Large parcel - Australia Air mail - From 1 kg to 2 kg | $27 AUD |
| Extra Large parcel - Australia Air mail (For orders up to $350 AUD or more) | FREE |
NEW ZEALAND
| Shipping Options | Cost |
| Small parcel - Australia Air mail - Up to 0.5 kg | $6 AUD |
| Medium parcel - Australia Air mail - From 0.5 kg to 1 kg | $11 AUD |
| Large Parcel - Australia Air mail - From 1 kg to 2 kg | $18 AUD |
| Extra Large parcel - Australia Air mail (For orders up to $150 AUD or more) | FREE |
EUROPE
Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Spain, Sweden, Switzerland & United Kingdom.
| Shipping Options | Cost |
| Small parcel - Australia Air mail - Up to 0.5 kg | $17 AUD |
| Medium parcel - Australia Air mail - From 0.5 kg to 1 kg | $29 AUD |
| Large Parcel - Australia Air mail - From 1 kg to 2 kg | $39 AUD |
| Extra Large parcel - Australia Air mail (For orders up to $350 AUD or more) | FREE |
Europe: Please note you may have to pay VAT and may be charged with an admin fee for customs clearance when goods are delivered.
UNITED STATES and CANADA
| Shipping Options | Cost |
| Small parcel - Australia Air mail - Up to 0.5 kg | $12 AUD |
| Medium parcel - Australia Air mail - From 0.5 kg to 1 kg | $18 AUD |
| Large Parcel - Australia Air mail - From 1 kg to 2 kg | $26 AUD |
| Extra Large parcel - Australia Air mail (For orders up to $350 AUD or more) | FREE |
TRACKING YOUR ORDER
After completing your online order you will received an email with your order confirmation and delivery details including a tracking number so that you can check the status of your delivery at any time.
Please note that this service is only available for deliveries in Australia and for all purchases of our Handmade Jewellery Products including International Deliveries.