Terms and Conditions

Term & Conditions


·      By using this website, you are agreeing to accept these Term & Conditions.

·      All content (Inc graphic material) on this website is the lone intellectual property of Alpeí.   The information and images contained within our website may not be used in whole or part by any other party without our express written consent. Unauthorised use of any of this material or content breaches copyright and intellectual property laws.

·      We will use your personal information in accordance with our privacy policy.

·      We reserve the right to modify or to update product information at any time without prior notice.

·      Please read carefully all information related to the product you are purchasing, this information is important and relevant to that product.

·      Alpeí sells high quality products. We use natural fibres to make our collections, but certain fibres or material can produce an allergic reaction or allergy. It is your responsibility to raise any allergies you may have prior purchasing a product.

Return policy & Cancellation

Go to the tab Shipping & Delivery located on the homepage for information on our return, cancellations and delivery policy.

Privacy Policy

 At Alpeí we are committed to protecting any information provide by our costumers. Any personal information you may supply will be kept private. We comply with the Australian Privacy Act 1988.

We will not give a customer’s details to any other organisations unless required to do so by law.

We collect customer’s details in the normal course of providing our service. These services include accepting costumers’ orders, processing online purchases and payments, registering an online account, and associated administration.

The Alpeí website contains links to external websites. We cannot guarantee the terms and conditions, fairness or acceptability of third parties’ private policies; we cannot be responsible for the private practices of those websites. We strongly recommend you to read the privacy policy of any external website, link to this site, before using any services or buying any products offered therein. We do not endorse or recommend the services or products of any websites from which external links are contained within our website.

Alpeí reserves the right to change this privacy policy from time at its discretion. Please review our privacy policy often for any amendments, also when using the service or purchasing any product from the Site.

We understand the importance of your information and we treat it as strictly confidential.

We have appropriate security measures in place to safeguard and secure the information we collect to prevent unauthorised access or disclosure.

If you still have questions related to our Terms & Conditions or Privacy Policy, please contact us at sales@alpei.com.au or on 0420 780 234.